Privacy Policy

This Privacy Policy explains how American Liquidations ("we", "us", "our") collects, uses, and shares information when you use the Auction Marketplace mobile app and related services (the "Service"). This policy applies to the Auction Marketplace app only, and is separate from any privacy policy for our other products.

1. Information we collect

Information you provide:

• Account details — your email address, name, and phone number, created when you register or sign in (including via Google or Apple sign-in).
• Profile information — optional details such as a profile photo, display or company name, and your city or general area.
• Listings and content — item titles, descriptions, photos, prices, and the location you attach to a listing.
• Bids and transactions — the bids you place, auctions you win, and deals you complete.
• Communications — messages you send through in-app deal chat, messages you send us for support, and questions you ask the in-app assistant.
• Reviews and reports — reviews, comments, and reports you submit about listings or other users.
• Payment information — when you pay for a won item, payment is processed by Stripe; card and payout details go directly to Stripe and we store only a reference to your payment method and a record of each transaction, never full card numbers. Payout bank details are entered on Stripe's own pages.
• Business verification — if you verify a business account, we collect the business's legal name, registration number, tax ID and country, and the documents you upload, which can include a government ID for an owner or signatory. The separate ID-and-selfie check runs on Stripe Identity's own page; from it we store only the result and the verified name.

Information collected automatically:

• Device data — device type, operating system, app version, language, IP address, and an identifier created when you install the app, used to run and secure the Service.
• Activity in the app — the listings, auctions and profiles you view, what you search for, follow, watch and save, and the categories you pick, used to show you relevant listings.
• Location — with your permission, your device location (precise or approximate), used to show nearby auctions, calculate distances, and set pickup points.
• Camera and photos — with your permission, used only when you scan an item barcode or add photos you choose to a listing or your profile.
• Push tokens — a device notification token so we can send you alerts (e.g. when you're outbid or an auction is ending), which also helps us spot fraudulent duplicate accounts.
• Advertising measurement data — through Meta's app SDK, which actions happen in the app (installing and opening it, creating an account, publishing a listing, opening an auction, and placing a bid with its amount), together with device identifiers and device and network details. See "How we share your information" below.

2. How we use your information

• To provide the Service — run auctions, place bids, list items, and complete deals and pickups.
• To send notifications you've enabled (outbid, ending-soon, won, watchlist, and deal updates).
• To show relevant, nearby listings and calculate distances, and to suggest listings based on what you view, search for and follow.
• To suggest titles, categories and prices from your photos, check new listings for problems, and answer questions you ask the in-app assistant, using AI.
• To keep the marketplace safe — prevent fraud, abuse, and policy violations.
• To measure how well our advertising works — for example, whether an ad led to an install or a new account.
• To respond to your support requests and communicate with you about the Service.
• To comply with legal obligations.

3. How we share your information

• With other users — your public profile, listings, seller ratings, and (once a deal is agreed) the information needed to complete a transaction and pickup with the other party.
• With service providers — companies that help us operate the Service: authentication, database, and photo storage (Supabase, which sends text-message codes through Twilio), hosting, database and service monitoring (Microsoft Azure), email delivery (Resend), push notifications (Google Firebase Cloud Messaging), AI analysis of listing photos and text and the in-app assistant (our item-analysis service, using AI model providers, currently OpenAI and Anthropic), barcode product lookup (UPCitemdb, which receives only the barcode), payments, escrow, payouts, and business identity verification (Stripe, including Stripe Identity), map tiles and address lookup for pickup locations (OpenStreetMap / Nominatim — they receive the coordinates being looked up, never your identity), and cloud hosting. They may only use your data to provide services to us.
• With Meta, for advertising measurement — we use Meta's app SDK (Meta Platforms, Inc.) to measure our ad campaigns on Facebook and Instagram. Meta receives which actions happen in the app (app installs and opens, account created, listing published, auction opened, bid placed with its amount and currency), device identifiers (the advertising ID on Android; on iPhone, the advertising identifier only if you allow tracking), and device and network details (device model, operating system and app version, IP address). We do not send Meta your name, email address, phone number, or account ID. On iPhone the app asks for your permission first, through Apple's App Tracking Transparency prompt: if you allow tracking, Meta can link this activity with its own data to tell which ad brought you to the app; if you don't, iOS blocks Meta's tracking and only aggregated measurement is used. Meta uses this information as described in its Privacy Policy.
• For legal reasons — when required by law, or to protect the rights, safety, and property of our users or us.
• Business transfers — in connection with a merger, acquisition, or sale of assets.

We do not sell your personal information.

4. Location information

Location is used to sort and show nearby auctions, display distances, and set meet-up/pickup points for deals. You can control location access at any time in your device settings; some features may not work without it.

5. Push notifications

We send push notifications via Google Firebase Cloud Messaging. You can turn notifications off in your device settings at any time.

6. Data retention

We keep your information for as long as your account is active or as needed to provide the Service, resolve disputes, meet legal obligations, and enforce our agreements. When you delete your account, we delete or de-identify your personal information, except where we must retain it by law.

7. Your rights and choices

• Access and update — you can view and edit your profile in the app.
• Delete your account — you can delete your account from within the app, or email us and we'll remove it for you.
• Permissions — you can manage location, camera, photo, and notification access in your device settings.
• Advertising measurement — on Android you can reset or delete your advertising ID in your device's privacy or Google settings. On iPhone, choose "Ask App Not to Track" when the app asks, and change your answer at any time in Settings → Privacy & Security → Tracking.

Depending on where you live, you may have additional rights (such as access, correction, deletion, or portability). To exercise them, contact us using the details below.

8. Security

We use reasonable technical and organizational measures to protect your information. No method of transmission or storage is completely secure, so we cannot guarantee absolute security.

9. Children's privacy

The Service is not directed to children and is intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us information, contact us and we'll delete it.

10. International transfers

Your information may be processed in countries other than where you live. Where required, we take steps to ensure appropriate safeguards for such transfers.

11. Changes to this policy

We may update this policy from time to time. We'll post the updated version here and revise the "Last updated" date above. Significant changes may be communicated in the app.

12. Contact us

Questions about this policy or your data? Email support@auction.ai.